Support

Contact Us

We are a small team and read every message. Here is how to reach us and what to include so we can help quickly.

Email

support@homesymptom.com

We aim to reply within a few business days.

Privacy and deletion requests

To delete a photo, a report, or your account data, email us and, if you can, send your request from the email tied to your account. Include any report links or details that help us find the right records.

We do not currently auto-delete uploaded photos, so email us if you want yours removed.

Billing questions

For a charge, cancellation, or refund question, include the email you paid with, the approximate date and amount, and a short note about the issue. This lets us match your payment faster.

Content corrections

If you spot something in a guide that seems wrong or out of date, let us know which guide and what looks off. Our editorial team reviews these and updates guides as needed.

Remember that cost ranges in guides are educational planning figures, not quotes.